To achieve economic, social and spiritual transformation in the lives of the undeserved, using financial services and related training as we share Jesus Christ’s love.
To provide a ladder of opportunity to achieve a life free from poverty with dignity and hope, as we proclaim and live the Gospel of Jesus Christ.
Commitment; To our clients and their transformation
Humility; A spirit of serving in all we do
Respect; 360 degrees of consideration and teamwork
Integrity; Living our values with transparency and consistency
Stewardship; Accountability, innovation, and urgency
Transformation and prayer; Our ultimate goal in ourselves and others
We shall behave in a Christ‐like manner toward you;
We shall treat you with dignity, fairness, and respect, free from discrimination;
We shall make every possible effort to provide responsive and affordable financial products and transformational services to you;
We shall show the pricing of our products clearly to you, including all fees and charges;
We shall not knowingly overburden you with debt or other services;
While debt collection processes must include energetic pursuit of defaulters, we shall treat you with dignity;
We shall make clear the manner in which our products and services work, our commitments to you, and your contractual obligations and responsibilities;
Should a problem arise, our goal is to resolve the matter through prompt and fair reconciliation with you;
We shall keep our word and honour our agreements;
We shall continue to resource, equip, and support you toward transformational life change.